Privacy Policy & Terms of Service

Your privacy is important to us. This privacy policy has been compiled by Cosmos (“we,” “us,” or “our”) to better serve those who are concerned with how their ‘Personally Identifiable Information’ (“PII”) is being used on our website, WWW.COSMOSURFACES.COM (the “Site”). PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII. 

What personal information do we collect from the people that visit our Site? 

When visiting, ordering or registering on our Site you may be asked to enter your name, email address, phone number or other details to help you with your experience. 

When do we collect information? 

We collect information from you when you fill out a form or enter information on our Site. 

How do we use your information? 

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways: 

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. 

To improve our Site in order to better serve you. 

To allow us to better serve you in responding to your customer service requests. 

To send periodic emails regarding your order or other products and services. 

To follow up with you after correspondence (email or phone inquiries) 

Do we use ‘cookies’? 

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain 

information. For instance, we use cookies to help us remember and process the items you preferred when you last visited the Site. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better Site experiences and tools in the future. 

We use cookies to: 

Compile aggregate data about website traffic and website interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. 

If you turn cookies off, some of the features that make your website experience more efficient may not function properly. 

Third-party disclosure 

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide advance notice. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety. We also will not share PII with affiliated organizations unless we provide advance notice. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

Third-party links 

We do not include or offer third-party products or services on our Site. 

Do Not Track 

“Do Not Track” – DNT for short – is a setting that can be activated on certain browsers to block behavior tracking from third party services. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. 

COPPA (Children Online Privacy Protection Act) 

When it comes to the collection of personal information from children under the age of 13 years, the Children’s Online Privacy Protection Act (COPPA) is intended to put parents in control. The Federal Trade Commission enforces COPPA, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. 

We do not specifically market to children under the age of 13 years. 

CAN SPAM Act 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations. 

In accordance with CANSPAM, if at any time you would like to unsubscribe from receiving future emails, you can email us at support@cosmosurfaces.com and we will promptly remove you from ALL correspondence. 

California Privacy Rights 

California law, including a statute known as “CalOPPA,” does or may provide heighted privacy protection to California residents. Customers in California may request certain details about how their PII is shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business must either provide this information or permit California customers to opt in to, or opt out of, this type of sharing. 

We may from time to time elect to share certain information about you collected by us on the Site with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. If you are a California resident, you may opt out of such future sharing of your personal information (as defined by the California Shine the Light Act) and/or request information about our compliance with this law by contacting us at support@cosmosurfaces.com, or you may write to us at 8610 S 212th St, Suite 100, Kent, WA 98032 (Attention: Legal Counsel). Any such request must include “California Privacy Rights Request” in the first line of the request and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address or mail address. California minors have additional privacy rights. 

Effective Date and Amendments 

This Privacy Policy is effective as of January 1st, 2020. We reserve the right to revise our privacy policy or terms of service at any time. Notification of all amendments will be displayed publicly on our Site – it is your responsibility to check our Site for updates. 

Contacting Us 

If there are any questions regarding this privacy policy or terms of service, you may contact us using the information below. 

www.cosmosurfaces.com 

8610 S 212th St, Suite 100 

Kent, WA 98032 

support@cosmosurfaces.com 

253-896-2669

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